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Commissioners to gather information on possible changes to whistleblower policy

Chelan County PUD
News Release
2/22/2005

PUD commissioners will continue to research a proposal to change to the PUD's “whistleblower” policy. The proposed addition suggested by Commissioner Werner Janssen would provide another option for an employee: an independent attorney, retained by the commission, to receive allegations of improper governmental actions and report back to the board.

Tuesday’s discussion followed up on a suggestion made by Janssen last month.

After discussion of potential cost and the availability of local attorneys to provide the service, Commissioner Norm Gutzwiler proposed delaying action on Janssen's motion until commissioners could do more research. The board agreed to table the issue.

PUD developing method to focus on issues that matter most
A new method for identifying, measuring and tracking progress on goals to make sure that Chelan County PUD is working on the things that matter most to its customer-owners and employees was discussed with PUD commissioners on Tuesday.

General Manager Charlie Hosken said the “balanced scorecard” was the best method for tracking results he’s seen in 30 years in business.

Hosken and senior managers will use the “balanced scorecard” to make sure the District is focused on all areas, beyond just finances, that a balanced organization needs to watch. Those include the needs of employees, the concerns of customer-owners, and the ways they work together. Measurements will be taken monthly – the "scorecard" -- to show how well the PUD is staying on course and signal if it needs to steer in a different direction. Employees and customer-owners will have frequent opportunities to make suggestions. 

Joe Jarvis, Finance and Technology assistant general manager, and Dan Sollom, Strategic and District Services director, outlined how the initial scorecard was developed. Jarvis emphasized that the method is flexible and will be updated to reflect feedback from all interested parties. The point is to use the measurements to learn and prompt appropriate action, he said.

Managers will follow results monthly and report to commissioners and the public quarterly.

In other business, commissioners:

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The next regular meeting of the PUD commission is at 1 p. m.  on Feb. 28, 2005, in the boardroom of the Headquarters Building, 327 N. Wenatchee Ave.

Most PUD commission meetings are recorded and a link to the audio is available on the PUD’s home page at www.chelanpud.org.

Kimberlee Craig
Public Information Officer
661-4320, direct line
679-6858, cell
kimc@chelanpud.org