Your PUD

Contact Us

Outages or Emergencies

Get outage information or report an outage 24 hours a day, 7 days a week call 1-877-PUD-8123 (877-783-8123).

Also, please call if you have information about the location of a downed tree or power problem.


Office Hours

Chelan County PUD offices are open from 8 a.m. to 5 p.m. Monday through Friday. (The Leavenworth office is closed from 11 a.m. to noon)

General Inquiries

E-mail: ContactUs@chelanpud.org
Phone: (509) 663-8121
Toll-free: (888) 663-8121
Information line: Recorded messages on job opportunities, parks, public records, customer billing, river flows, fish counts, and conservation tips. (509) 661-8000
Hearing impaired TTY: (509) 661-4621
Underground Utility Location: (800) 424-5555

Media Contact

Kimberlee Craig: (509) 661-4320

Steve Lachowicz: (509) 661-4639

Outages or Emergencies

To report an outage or emergency involving power, water, wastewater or fiber-optics 24 hours a day, 7 days a week call (877) 783-8123.

To report a problem that is not an emergency
Department Phone Numbers
Problems with the Web Site

E-mail our Help Desk

Office Locations

Wenatchee (PUD Headquarters)
327 N. Wenatchee Ave
Wenatchee, WA. 98801  Map
Phone (509) 663-8121
Fax (509) 661-8126
Mailing address:
P.O. Box 1231
Wenatchee, WA  98807-1231

Chelan
1034 E. Woodin Ave
Chelan, WA 98816  Map
Phone (509) 682-2581
Fax (509) 661-8136

Leavenworth
222 Chumstick Highway
Leavenworth, WA 98826  Map
Phone (509) 548 -7761
Fax (509) 661-8135