Customer Services

For additional PUD phone numbers, locations and e-mails, please see the Contact Us page.

Customer Service Department

• Billing questions: (509) 661-8002
• Change of address: (509) 661-8002
• Credit/payment arrangements: (509) 661-8003
• Opening/closing accounts: (509) 661-8004
• Customer Service Engineering: (509) 661-8007

Contact Customer Service Staff

• Customer Services Director John Stoll: (509) 661-4539
• Customer Accounting Supervisor Scot Erickson: (509) 661-4343
• Residential Conservation Manager Mark Wiser: (509) 661-4382  
• Utility Services Managing Director Kirk Hudson: (509) 661-4265
• Engineering and Technology Managing Director John Smith: (509) 661-4163