Advanced Metering Background

Chelan County PUD is committed to providing customer-owners with industry-leading service and reliability.  We’re creating a foundation to provide future technology and tools to manage your energy use, pay your bill the way you want, and get notifications when your power is out.

We understand some customers have concerns about health impacts, government control, data privacy, data security, and the $25 per month (per meter) opt-out fee. Chelan PUD performed extensive community outreach in the years leading up to the PUD Board of Commission deciding to adopt the AMI project and the Opt-Out program.

Major Milestones:

  • In December 2017, PUD commissioners authorized staff to move forward with advanced, two-way metering as a preferred alternative for future customer meters and as part of a new customer technology program.
  • In January 2020, after careful consideration and input from customer owners, the PUD Commission adopted an opt-out fee of $25 per month (per meter) for customers who choose not to have an advanced meter installed.

We always like to hear from our customers. Please click here to share your comments with us.