Faster outage notification:
Did you know that when your power goes out, in many cases we don’t know about it until customers call us? When new technologies are in place in the future, we’ll know when your power goes out and we can restore your power faster. Future technology will also allow you to receive outage notifications in the way you choose – text, email, or phone call.
More accurate billing:
New, advanced meters are replacing aging meters which will ensure accurate billing, using technology - instead of personnel - to obtain meter reads, reducing the need for billing corrections. We’ll no longer need to estimate bills because we’ll be reading the advanced meters remotely.